AV career

Tackling My Everest: How I Earned My CTS in Three Months

Control Concepts’ account manager offers a firsthand perspective on how she successfully earned her CTS certification. When I started in the commercial AV industry, I viewed the Certified Technology Specialist (CTS) credential as Mt. Everest — namely, hard to attempt and nearly impossible to achieve. During my time at AVIXA, I knew numerous people who […]

InfoComm Acts as a Catalyst for First-timers

Control Concepts’ marketing specialist, Emily Rocha shares her perspective on the impact of InfoComm on newcomers to the AV industry. InfoComm22, the most anticipated US in-person meetup of the professional AV industry, brought a unique feeling of reunion for AV professionals. The event, held in Las Vegas in June 2022, may not have broken attendance […]

Celebrating SCN’s The Nine Pro AV Superstars

(Image credit: Future) Not your typical list of honorable mentions, Systems Contractor News (SCN) The Nine scouts out aspiring folks who are not just “in AV,” but who are young AV leaders that are involved and who are making a lasting positive impact in the industry. This year’s class is no different. Talented in many ways, […]

(Image credit: Future)

The Nine 2022: Brittany DiCesare

By Jennifer Guhl ( SCN ) (Image credit: Future)   She has a true passion for the AV industry as well as an inherent sense for business, workflows, and relationships. Title: Account Manager Company: Control Concepts, Inc. Location: Amissville, VA Overtime: DiCesare is a trained musician and vocalist. Her family insists she was singing before […]

Gig Worker vs. Pro Services Provider

In the AV/IT world, there is a need for the gig worker and pro services provider approaches, as each have their strengths and weaknesses and best serve certain types of needs and clients. With the rise of the gig economy, along with the impact of COVID-19 on the job market and the desire to pursue […]

Leadership Lessons from Ted Lasso

The scoreboard isn’t the only thing that matters. Ted Lasso, the hit show on Apple TV, embodies effective modern leadership, people-centric management, and the value of humility and authenticity within a compelling, fictitious story. For those who are not familiar, Ted Lasso is recruited to be an English football (soccer) coach based on recent success […]

Employee Retention—Before “I Quit”

For more than a decade, there has been a shortage of talent entering the AV industry. With an overall staffing shortage and the “I quit” movement, you can’t afford not to reevaluate your recruiting and retention policies. When organizations look to bolster their teams to keep up with client demands, or expand to capitalize on […]

Control Concepts Welcomes Brittany DiCesare

Successful businesses are built on trusting relationships, that establish community, fulfill needs, serve clients, and are inherently supportive throughout all phases of engagement. While these qualities can be captured in an organization’s core beliefs and strategy, there still needs to be an internal champion who carries the torch and responsibility of leading the charge toward […]

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