Media

ISC West 2022: An Untapped Opportunity to Grow Your Business?

AV integrators should look to adjacent industries, such as security, to find ways to synergize and broaden their expertise. Editor’s Note: Brittany DiCesare, account manager, Control Concepts, helped with ideating and writing this article. Given the absence of a reference point, we were left with uncertain expectations and open minds as first-time attendees of ISC […]

(Image credit: Future)

The Nine 2022: Brittany DiCesare

By Jennifer Guhl ( SCN ) (Image credit: Future)   She has a true passion for the AV industry as well as an inherent sense for business, workflows, and relationships. Title: Account Manager Company: Control Concepts, Inc. Location: Amissville, VA Overtime: DiCesare is a trained musician and vocalist. Her family insists she was singing before […]

The Critical Importance of the Ability to Troubleshoot

Fixing a symptom can be easy; identifying the cause of the issue and effectively addressing it can be a real challenge. While a reboot can appear to be a quick fix, the underlying problem could still be lurking. The overwhelming trend in technology is that products and systems need to be simple to implement while […]

Supply Chain AV Products

Risk Mitigation Strategies for Evaluating New AV Products During Supply Chain Issues, or Anytime

Control Concepts’ Steve Greenblatt provides strategies that can be employed to reduce the liability associated with selecting and deploying a new AV product. Implementing new products is an important and healthy part of the role of all AV professionals. Whether they are innovative upgrades from legacy models, cost-effective alternatives, creative solutions, or offerings from a […]

Gig Worker vs. Pro Services Provider

In the AV/IT world, there is a need for the gig worker and pro services provider approaches, as each have their strengths and weaknesses and best serve certain types of needs and clients. With the rise of the gig economy, along with the impact of COVID-19 on the job market and the desire to pursue […]

Leadership Lessons from Ted Lasso

The scoreboard isn’t the only thing that matters. Ted Lasso, the hit show on Apple TV, embodies effective modern leadership, people-centric management, and the value of humility and authenticity within a compelling, fictitious story. For those who are not familiar, Ted Lasso is recruited to be an English football (soccer) coach based on recent success […]

Employee Retention—Before “I Quit”

For more than a decade, there has been a shortage of talent entering the AV industry. With an overall staffing shortage and the “I quit” movement, you can’t afford not to reevaluate your recruiting and retention policies. When organizations look to bolster their teams to keep up with client demands, or expand to capitalize on […]

“No-Coding” Solutions Within the AV Industry

No-coding solutions can be viable for many AV systems that do not demand complicated functionality or operation. The movement of “no-coding” software development is a growing trend, especially in the web, mobile app, and workflow automation spaces. The value of these tools is their ability to enable so-called non-programmers to develop solutions without needing to […]

The Hidden Challenges of AV Control Programming

While most AV manufacturers build their products with integration in mind, the effort to control third-party AV devices can still be a challenge. In the early years of integrated AV systems, control and automation were accomplished with purpose-driven equipment hardwired to provide specific user interaction. These systems were essentially fixed in their functionality with little room […]

Automate™ Shades Expands Third Party Integration to Include Updated Crestron Home Driver

November 11, 2021, Stamford, CT – Rollease Acmeda, a global leader in the window covering industry, has expanded the third-party integration of their Smart Shade Control to include Crestron Home.    Through collaboration with their software development partner, Control Concepts, Inc., Rollease Acmeda has invested in Crestron Home Drivers enabling their Automate product line to seamlessly work with the […]