Like anything, the more you do it, the better you get at it. Control Concepts has programmed a lot of control systems, and it shows. Their staff is well trained in all aspects of Crestron and they do a great job maintaining their high level of knowledge. They stay abreast of all the latest technology and have a glowing reputation amongst our dealers. Control Concepts is at the pinnacle of the CAIP Program. They represent the ideal of what a support company should be to the Commercial and Residential AV industry.”