Control Concepts Appoints Joe Volpe Technical Operations Manager

In a continuing effort to bolster a veteran team and provide added value to our clients and partners, Control Concepts is proud to announce the promotion of Joe Volpe to serve as the company’s Technical Operations Manager.  With his two plus years as a Control Concepts Senior Systems Engineer, 13 years as a control system programmer at Harman/AMX, and over 20 years of AV field experience, Joe brings a depth of industry knowledge, technical insight, and project management experience that fits the prescription for this new position.

The Technical Operations Manager role at Control Concepts has been established to serve as a liaison between the various industry roles and disciplines of sales, project management, software development, installation, and troubleshooting that contribute to successful projects and long term client satisfaction.

As a key point of contact for most of Control Concepts’ projects and relationships, the Technical Operations Manager is relied upon to ingest project details, review client needs, resolve technical challenges, manage scope and responsibilities, balance schedules and demands, and interface with internal and external teams leading to an enhanced client experience through focus a on quality and efficiency.

“When the need was identified and responsibilities for this critical role were defined, Joe became an obvious choice based on his unique combination of technical prowess, business acumen, people skills, management strengths, and industry experience that are not often packaged within one individual” remarks Steve Greenblatt, Control Concepts President and Founder.  “When it comes to seeking solutions, being able to process and communicate varying perspectives with care and consideration, and being hands on to contribute to software and technical needs, Joe provides the trust and level of service that is the true fabric of Control Concepts.”

“I’m excited to take on this new position to serve our clients and strengthen our team, knowing that this role will help Control Concepts develop and maintain its reputation as the industry leader it has become over the past 21 years,” explains Joe Volpe, newly appointed Technical Operations Manager.  “It is great to work in a supportive organization that provides opportunities for growth where each member of the team can have their voice heard.  I look forward to continuing to build strong relationships with our clients and partners in ways that will have mutually beneficial results.”

If you don’t already know Joe, you will likely soon as he will be involved in most projects and client relationships.  Should you want to offer congratulations or discuss current or upcoming needs Joe and others on the Control Concepts team are ready to help.