Sound Manager 2.0 – Improving the User Experience
For Immediate Release
Press Contact (Lencore)
Director of Business & Channel Strategy
Press Contact (Control Concepts)
Control Concepts, Inc.
(WOODBURY, NY) Lencore continues to refine its approach to delivering the superior customer experience in both products and services by introducing Sound Manager 2.0. Working with Control Concepts, Lencore redesigned the graphic user interface (GUI) as well as the control functionality for the firmware. “The redesign was ultimately about providing a superior experience for our clients,” stated Jonathan Leonard, President of Lencore. “Sound Manager 2 improved the functionality of our systems by simplifying the interface and the control.”
Sound Manager 2.0 is built off of the same concept of system control as its predecessor but operates dynamically different in order to improve speed and efficiency for the user. System componentry is more readily identified and adjusted through the new firmware; also, pre-sets for masking, paging, and audio as well as zoning capabilities now improve the client’s efficiency through Sound Manager 2.0.
Control Concepts took the time to first understand how the firmware was used and how it benefitted the customer before designing the solution. Jeff Mackie, Director of Product Development at Control Concepts, who worked on the project, says “We had the opportunity to look ‘under the hood’ and learned how to provide tool that satisfies the needs and demands of their clients, partners, sales team, and engineers.”
Jeff, who worked closely with the Lencore team to contribute to the success of the product, continues, “It’s great to have the opportunity apply our knowledge of providing a successful user experience and software solution to help manufacturers achieve the highest potential with their products.”
Steve Greenblatt, President of Control Concepts, looks at his company’s ongoing work with Lencore as “a partnership that has grown from development of third party control modules to software that enhances products, the successes of which are indicative of the strength of the relationship and level of support provided.”
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About Lencore Acoustics Corp.
Lencore manufactures masking, mass notification, paging and music systems that include networked systems, in-plenum systems, direct fired systems, networked direct fired systems, centralized, decentralized, and remote sound masking systems. Lencore systems are UL listed for use in air-handling spaces and have been independently tested to meet ASTM standards for speech privacy and ANSI standards for open platform. Lencore Spectra i.Net® speakers are UL listed for fire alarm, emergency, professional and commercial use, in accordance with UL 1480 and NFPA 72. For more information on Lencore’s systems, contact Lencore at firstname.lastname@example.org or call 516-682-9292.
About Control Concepts, Inc.
Control Concepts, Inc. (CCI), based in Fair Lawn, NJ, is a leading independent provider of custom audiovisual control system solutions. Its team of experienced professionals creates high quality, intuitive control programming designs for complex AV systems. Control Concepts combines its thorough, proven design and development process with audiovisual technology to make AV systems easy to use in boardrooms, classrooms, and entertainment venues. CCI’s solutions help manufacturers, consultants, integrators and end user technology managers reduce risks associated with complex projects. Founded in 1997, the company’s services include control system programming; touchpanel design; consulting and needs analysis; documentation; system staging; testing and commissioning; and technical support. Control Concepts works with clients in multiple markets, including higher education, financial services, pharmaceuticals, healthcare, entertainment, legal and government throughout North America to provide customized solutions. CCI helps clients create advanced AV systems that offer the benefits of Green AV and energy-saving practices, remote room management, building automation, HD signal distribution, lighting control and more. Learn more about Control Concepts: http://ccicontrol.wpengine.com/.
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Lencore, Spectra® Classic™, Spectra i.Net®, n.FORM®, Spectra® Tangent™, Emerald, SMART, Point Z and the Lencore logo are trademarks of Lencore Acoustics Corp. Other product or service names mentioned herein are the trademarks of their respective owners.