Control Concepts Enhances Customer Service with New Team Member Jeanette Alfaro


Contemporary Communications Consulting for Control Concepts
(201) 797-7900


Control Concepts Enhances Customer Service with New Team Member Jeanette Alfaro

Technical Administrator Jeanette Alfaro Joins CCI Staff

Fair Lawn, NJ—November 4, 2011

Control Concepts, Inc. (CCI), a leading independent provider of audiovisual control system solutions, announces the hiring of Technical Administrator, Jeanette Alfaro.  Jeanette joins the CCI team to provide an added resource for personalized customer service and sales support to Control Concepts customers.

Ms. Alfaro brings experience in sales and customer service in the electronics industry and a passion for working on the “front lines to help create the relationships that make customers want to come back.”  Her addition to the Control Concepts team helps the company advance its customer service to meet the increasing demands of the AV industry and continue to expand offerings to manufacturer and end user customers.

“We are excited to welcome Jeanette to our team,” says President of Control Concepts, Steve Greenblatt, CTS.  “She is a great addition and will be a valuable resource for our customers as we continue to build a solid foundation and embark on new initiatives at CCI.”

New initiatives include custom software solutions; applications development for mobile devices; programming Adobe Flash widgets; and multi-platform control module creation for manufacturers.

With Jeanette and the rest of the CCI team, the company “aims to best serve existing customers by enhancing capabilities and ensuring their projects are completed in a profitable and timely manner.”

Control Concepts, Inc. (CCI) is a leading independent provider of audiovisual control system solutions.  Its team of experienced professionals creates high quality, intuitive control programming designs for complex AV systems.  Control Concepts combines its thorough, proven design and development process with audiovisual science to make AV systems easy to use in boardrooms, classrooms, and entertainment venues.  CCI’s solutions help consultants, integrators, manufacturers and end user technology managers reduce the business risks associated with complex projects.  The company’s services include control system programming, touchpanel design, custom software solutions, mobile applications, consulting and needs analysis, documentation, system staging, testing and commissioning, and technical support.  CCI helps clients to create advanced AV systems that offer the benefits of Green AV and energy-saving practices, remote room management, building automation, HD signal distribution, lighting control and more.  Control Concepts works with several vertical markets, including higher education, financial services, pharmaceuticals, healthcare, entertainment, legal and government.  Founded in 1997 and based in Fair Lawn, NJ, CCI is dedicated to serving clients throughout North America.  For more information, visit the CCI web site at

# # #