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Dayna Baumann

Building Upon My AV Industry Knowledge and Skills: The Quest for CTS Certification

Nearly two years ago, I joined Control Concepts as a Customer Relationship Manager. I was fresh out of the retail industry and confident within customer relations, however, brand new to…

Nearly two years ago, I joined Control Concepts as a Customer Relationship Manager. I was fresh out of the retail industry and confident within customer relations, however, brand new to the AV field. With a role centered around client relations in regards to control systems programming, I am continuously striving to educate myself from both […]

My First Months in the AV Industry: Learning, Growing and Setting Goals

Since joining the AV industry as the Customer Relationship Manager for Control Concepts, I have felt welcomed and ready to learn from and contribute to what I see as a…

Since joining the AV industry as the Customer Relationship Manager for Control Concepts, I have felt welcomed and ready to learn from and contribute to what I see as a “sky is the limit” industry.  I came to the world of AV from the fashion industry, a predominantly female industry, and, while the differences between […]